Commerge CareMaintenance and SupportCommerge Care is a comprehensive maintenance and support service for customers who purchase video conferencing products from Commerge. The service will be available Australia wide and 24/7 depending on customer requirements. The service includes: Remote technical support via the telephone or by email for problems associated with the effective use of the equipment.
The diagnosis of equipment problems and the replacement of faulty components.
Commerge will ensure at no additional cost that the equipment under Commerge Care has the latest release software installed at all times.
Email alerts regarding software releases, security issues, product information any other matters of interest or concern relating to the products under Commerge Care.
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